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Billing

The Billing page shows your current subscription details and lets you manage payment settings. Here you can view your plan, update payment methods, and control how user seats are allocated.

Subscription Overview​

The top of the page displays your current subscription tier and its status. This tells you which features are included in your plan and whether your subscription is active.

Billing Interval​

You can switch between monthly and yearly billing. Yearly billing typically offers a lower effective rate.

Payment and Invoices​

Manage your payment method and access past invoices. You can update your credit card or billing details and download invoices for your accounting records.

Seat Management​

Seats determine how many users Adcyma actively manages. You set a fixed seat limit manually. The minimum is 25 seats.

If the number of managed users is approaching your seat limit, increase it from this page before adding more users. Adcyma won't manage users beyond the seat limit.

Troubleshooting​

If your subscription shows as inactive:

  • Check that your payment method is valid and up to date
  • Contact support if you believe this is an error

If users aren't being managed despite being in scope:

  • Verify your seat limit hasn't been reached
  • Increase your seat limit if needed